Responsibilities:

• Prepare product marketing plans which drive actions and outcomes and implement the marketing activity for the business unit
• Collaborate across the business to execute key tactics throughout the year including sales promotion/advertising, new product introductions and prof-ed activities, for example:
  • Cadaveric workshops and labs for surgeon training
  • Young Clinicians Program
  • Sponsor a fellowship outside of that supported by Boston so Transmedic can develop its branding in market
  • Regional event run by Transmedic which is focused on prof ed
•  Develop integrated marketing communication strategies and collateral, either internally or in conjunction with advertising agencies, that are consistent with corporate image and objective
• Deliver relevant promotional materials to customers via sales and/or digital media channel
• Conduct market research on competitor activity and customer perception
• Maintain links and relationships with key people including suppliers and surgeons
• Be considered subject matter expert to support the sales team and other functions
• Identify new market opportunities and develop strategies to sustainably grow these markets
• Continually monitor portfolio trends and actual product performance against forecasted sales
• Continually monitor competitor activity and mapping their capability in market
• Supporting the sales team by identifying opportunities and providing product training
• Assist in the development of pricing and discount policies and assistance with submission of tender documents
• Work alongside the business unit head in preparing the annual operating plan for CRM with clear actions and measurable outcomes by financial year
• Collaboratively develop the 3 years’ strategic plan with the business unit head and the team, including segmentation by procedure and product
• Be responsible for tracking the region’s marketing and prof-ed spend and capex spend against budget
• Develop and manage the Transmedic Cardiac brand
• Proactively liaise with BU head and logistics and supply chain across the region for all product related matters, including demand forecasting and management of back orders
• Professional education needs assessment and delivery including but not limited to KOL/surgeon liaison, resource management, driving attendance, coordinating with clinician craft bodies and internal staff

Responsibilities:

• Liaison for clinical software and HL7 implementation
• To work with sales department to gather and understand customer requirements
• To work with the clinical department to understand medical device and software functionality
• To design and implement connectivity between medical device/software and customer systems
• To work with the service department to understand medical device capability
• Manage and monitor clinical software, database, network, server utilization, and performance
• Solid understanding of HL7 workflows and processes
• Programming for HL7 message structure/behavior between middleware and medical software
• Work with overseas counterpart on medical integration projects
• Level 1 Office IT support related tasks as may be assigned when not actively participating in projects (Laptop, PC, Printer, Windows, O365, Ticketing System etc)
• Any other IT related tasks as assigned by the Reporting Manager

Responsibilities:

• Sales Strategy Management: Devise and implement comprehensive sales strategies aligned with company objectives, ensuring market penetration and revenue growth. Manage and take charge of territory's sales, planning, implementing, monitoring and visiting key persons and maintaining positive working relationships with customer. Gather and analyze market data/information and propose sales strategies.
• Team Building & Management: Train, and manage a high-performing sales team, establishing sales targets, and fostering a culture of excellence and achievement. Manage and lead team in developing their product knowledge and selling skills to achieve target.
• Market Expansion: Identify market opportunities, establish relationships with key stakeholders, and drive business expansion. Identify new customer and develop business opportunities to ensure maximum sales coverage and results.
• Customer Relationship Management: Nurture and maintain relationships with clients, healthcare professionals, and industry partners to drive sales and foster long-term partnerships.
• Performance Monitoring: Implement systems to track sales metrics, analyze team performance, and optimize strategies to meet and exceed targets. Monitor supply and demand to prevent overstocking    and running out of stock.
• Collaboration: Liaise cross-functionally with marketing, product development, and other teams to align strategies and achieve overall business objectives.

Responsibilities:

• Responsible for Sale, Product knowledge and Market information
• Achieve sales target and promote products
• Create new market and customer relationship
• Monitor and promote utilization of products
• Analysis of buyer profiles to enhance performance of sales channels
• Provide clinical support & trouble shooting of medical equipment to doctors, nurses, and other KOLs
• Organize product demonstration/exhibitions
• Assist medical professionals to become familiarized with the medical equipment (merits, proper clinical procedures, and usages of the devices)
• Participate in promotional activity to increase product awareness in the market
• Develop and implement plans for the product line (make recommendations into current product pipeline)
• Participate in training opportunities to be updated on product knowledge and market trends (workshops, training, conferences)
• Work closely with principals to be equipped with relevant understanding of new technology and devices in the General Surgery department
• Perform miscellaneous job related to duties as assigned

Responsibilities:

• Conduct market profiling to identify potential market segments and buyer profiles
• Relay feedback from buyers on sales factors affecting sales performance to improve sales target development
• Monitor competitor landscape and customer demand to provide market intelligence for strategy development
• Explain technical nuances as well as pros and cons of various solutions that appeal to KOLs’ technical requirements
• Identify responses that can minimise negative impact and address buyers' dissatisfaction of goods
• Provide post-sales support on technical nuances related to product and/or product offerings
• Organise and conduct training sessions - perform on-site and on-the-job training on the principal’s products to health professionals in hospitals
• Perform field calls for the accounts and assigned territory, including being “on-call”
• Participate in training opportunities to be updated on product knowledge and market trends (workshops, training, conferences)
• Participate in promotional activity to increase product awareness in the market
• Products handled: Emprint, Volcano, Infomed, Jafron, Transonic

Responsibilities:

• Install new systems, machinery, or equipment at client sites, ensuring all components are set up according to manufacturer specifications and safety standards.
• Perform on-site commissioning to ensure systems are operating correctly, testing functionality, and providing training to customers on proper usage.
• Perform routine and preventive maintenance on equipment, systems, and machinery to extend operational life and reduce downtime.
• Diagnose and troubleshoot complex mechanical and electrical failures to identify the root cause and provide effective solutions.
• Repair and replace faulty components, parts, and equipment to ensure systems are restored to peak performance.
• Provide on-site or remote technical support to customers experiencing issues with their equipment, offering clear instructions and guidance.
• Document all service-related activities, including diagnostics, repairs, and parts used, into the company's service management system.
• Escalate unresolved issues to senior engineers or technical experts for more in-depth investigation.
• Act as a key liaison between the customer and the company, ensuring customer satisfaction through timely, high-quality service.
• Develop and maintain strong customer relationships to foster long-term partnerships and ensure repeat business.
• Monitor inventory levels of parts, tools, and consumables required for service jobs, ensuring timely reordering and availability.
• Ensure the proper handling and storage of tools and equipment to maintain their integrity and readiness for future tasks.
• Create detailed service reports documenting the service work performed, including diagnostics, repairs, parts replaced, and any customer feedback or recommendations.
• Ensure all work complies with safety, legal, and regulatory requirements, as well as company standards.

Responsibilities:

• Responsible for meeting the daily service maintenance and repair needs of the customer’s equipment
• Install, commission and troubleshooting of medical equipment
• Provide on-site service and clinical support for medical equipment
• Responsible for increasing customers' satisfaction and productivity
• Provides technical support to sales team and medical professionals
• Regularly update technical documentation and respond promptly to stakeholder inquiries
• Develop strong customer relationships, negotiating and closing contracts and developing the technical services business
• Ensure that all scheduled servicing and reactive maintenance tasks are completed on time
• Contribute to a safe working environment by proactively addressing issues based on severity
• Comply with Quality System requirements, instructions relating to health and safety at the workplace
• Understand and adhere to compliance policies and procedures set by Principals, code of conduct policies & procedures
• Reports to team leader periodically and perform any other duties as assigned by reporting manager

Responsibilities:

The Territory Manager will be a critical team member within our Neurophysiology team, supporting a team of Neurophysiology Scientists and promoting intra-operative neurological monitoring to the external market.

The Territory Manager oversees the daily operations of the Neurophysiology Scientists working within their geographical area and surrounds. The focus of this role is to support the growth and development of the team in the region, and strengthen and enhance relationships with surgeons, hospitals and other key stakeholders. This will be achieved through leveraging existing relationships, maintaining a good working relationship with new contacts and developing business opportunities across the portfolio. The Territory Manager will be in charge of managing the regions workforce, including education and training for the team under the supervision of the Clinical Supervisor of NSA . This role is full-time and will involve regional and international travel as needed to support the team and our customers.

The Neurophysiology Scientist uses various modalities of neuromonitoring (e.g. somatosensory evoked potentials, transcranial motor evoked potentials, BAER, cortical mapping, pedicle-screw stimulation, peripheral nerve stimulation, free-run and triggered EMG, cranial nerve monitoring and electroencephalogram (EEG) as required for the procedure to provide early warning to the surgeon and anesthetist concerning potential neural injury. The Neurophysiology Scientist interprets clinical data in real time to assist with surgical decision making, working closely with surgeons, anesthetists, and other operating room staff.

• Shows application of extensive knowledge in neuroanatomy, neurophysiology and neuropharmacology relative to the monitoring and clinical testing.
• Demonstrates knowledge and practice of electrical safety relevant to equipment.
• Demonstrates knowledge and application of current practices in neuromonitoring, maintained through extensive reading of published literature and practice standards.
• Applies electrodes accurately to optimize stimulus and recording parameters.
• Troubleshoots artefacts in order to eliminate recording or electrical interference.
• Discusses procedures with patients in a professional manner in order to reduce anxiety and fear.
• Preoperatively reviews planned operative procedures and orders for monitoring to determine structures at risk and the monitoring that will be required.
• Discusses monitoring strategy with the surgeon and anesthetist prior to surgery.
• Intraoperatively is responsible for the application of the appropriate montages and modalities for monitoring based on specifics of the case.

Responsibilities:

• Liaises as appropriate with all key clinical staff
• Checks the functionality of the equipment periodically with biomedical officers and notifies yearly biomedical check before due date of equipment for maintenance annually.
• Compiles technical reports on all tests performed and assists in any research-related activities.
• Ensures integrity of data during transfer between recording equipment and data bank.
• Monitors equipment functionality, reports any errors in departmental log and informs the Neurophysiology Manager. 
• Assists with training and education of technical and other staff within the company as directed.
• Strictly adheres to infection control and maintains integrity and sterility of disposables.
• Completes all tasks, readings, and homework as deemed necessary by the company for further enhancing skills and understanding techniques in neurophysiology
• Participates in evening and weekend on call roster.

Responsibilities:

• Provide clinical support & trouble shooting of medical equipment to doctors, nurses, and other KOLs
• Assist medical professionals to become familiarised with the medical equipment (merits, proper clinical procedures, and usages of the devices)
• Organise and conduct training sessions - perform on-site and on-the-job training on the principal’s products to health professionals in hospitals
• Answer any queries relating to the product range
• Monitor and promote utilisation of products
• Participate in training opportunities to be updated on product knowledge and market trends (workshops, training, conferences)
• Participate in case reviews - attend procedures in operating rooms of the hospital when needed
• Act as a clinical support consultant to surgeons and operating room staff during surgical procedures in the safe and proper use of Spine products and related surgical techniques
• Provide coordination and logistic support in properly ordering, transporting, setting up and reassembling surgical instrument sets inside sterile processing departments at hospitals and surgery centres
• Identify business opportunities and develop strategic accounts
• Establish strong relationships with various KOLs to promote products
• Work closely with principals to be equipped with relevant understanding of new technology and devices in the Spine department
• Participate in promotional activity to increase product awareness in the market
• Develop and implement plans for the product line (make recommendations into current product pipeline)

Responsibilities:

• Responsible for sales, account management and new business development.
• Create new market and customer relationship.
• Observes and reports local market trends for competitive advantage.
• Responsible for generating business leads and proper qualifying of Prepares quotations and proposals.
• Demonstrate excellent product knowledge through product presentations and demonstrations.
• Responsible in providing in-service training and case support.
• Maintains good customer relationship during pre and post sales activities.
• Perform miscellaneous job-related duties as assigned.
• Plan, organize and execute related marketing events and exhibitions.
• Submits sales target and progress report weekly.
• Willing to handle areas based on their residence.
• Maintain a relevant level of clinical & professional competence and monitor future clinical trends.

Responsibilities:

• To develop and implement the tactical and strategic plans under the guidance of the Senior Business Manager, to develop customer engagement and deliver profitable market growth for products and services in the relevant portfolio and territory
• To provide leadership for the team and supervise sales and marketing activities to ensure the delivery of business KPI’s (financial and non-financial).

Responsibilities:

• Graphic Design: Create compelling designs for digital and print media, including but not limited to social media graphics, presentations, brochures, infographics, and email marketing templates tailored for the healthcare/medtech audience.
• Branding Support: Ensure all designs align with Transmedic's branding guidelines and reflect a deep understanding of our audience's needs and values.
• Collaboration with Marketing Team: Work closely with the marketing team to understand project requirements, contribute to creative concepts, and support strategic marketing campaigns.
• Digital Content Creation: Develop engaging visuals for social media platforms, assisting in building an online presence that educates and inspires healthcare professionals.
• Project Management: Manage multiple design projects, coordinating with internal teams and external vendors as necessary to ensure timely and high-quality output.
• Market Research: Stay updated with current trends in healthcare marketing and design to ensure content is relevant, innovative, and effective.

Responsibilities:

Digital Marketing Management

• Manage local-language digital marketing platforms, including LinkedIn and Instagram, by creating, scheduling, and monitoring engaging content.
• Collaborate with regional teams to align digital campaigns with broader brand strategies and objectives.
• Analyze performance metrics for local platforms, generating actionable insights to optimize content and campaigns.

Marketing Collaterals and Booth Design

• Coordinate the development and localization of marketing materials such as brochures, flyers, and presentations.
• Assist in the design and execution of booths for exhibitions, trade shows, and conferences, ensuring adherence to branding guidelines.
• Work with external vendors and designers to produce high-quality marketing assets.

Event Planning and Vendor Management

• Organize and execute local events such as workshops, and product launches.
• Manage vendor relationships, including negotiations, coordination, and ensuring timely service delivery.
• Oversee event logistics, including venue setup, attendee communication, and post-event evaluations.

Responsibilities:

• Responsible for accounts receivable & payable.
• In charge of debts collection and make contact with customers to ensure outstanding invoices are paid.
• Process staff claims.
• Prepare reports to support business decision.
• Tax filling and reconciliation.
• Other duties as required.

Responsibilities:

• Develop localized product marketing strategy (downstream) for radiation therapy and nuclear medicine portfolios as assigned.
• Responsible for new product introduction to market and define key messages based on local market needs and segment.
• Developing/contributing to regional marketing strategy, value proposition and solutions positioning.
• Prepare sales tools including brochure, sales PPT, configuration, etc. for the responsible product portfolios.
• Work closely with sales, application and physics support team to meet annual target, including product presentation and demo to customers.
• Support Regulatory Affairs in new product registration for responsible products.
• Work together with country application and support, sales team to develop reference sites.
• Understanding customer’s clinical and economic needs, as well as values and benefits sought and prioritizing customer segments and business opportunities to lead needs-based segmentation.
• Collaborate with principal, local sales team for new product introduction within region.
• Work with Key Opinion Leaders (KOL) to foster strategic relationships and enhance the customer experience through feedback and recommendations.
• Develop and evolve Go-To-Market (GTM) plan to successfully launch new products to current and new markets.
• Create and execute on sales and marketing collateral to help the region promote the value of product portfolio and for sales team to successfully sell value.
• Driving the use of market research to identify opportunities and clinical trends, integrate competitive intelligence into marketing planning by assessing competitor portfolios and growth strategies.
• Ability to drive deep through working with in-country marketing to lead execution in marketing plans, track and monitor success of marketing initiatives and increase customer adoption.
• Have the ability to assist with the correct configuration of customer quotations and assist with sales efforts to secure sales.
• Must be able to provide Business Plans, orders results, and forecast for product lines for given region.
• Maintain links and relationships with key people including suppliers and end-users.
• Be considered subject matter expert to support the sales team and other functions.

Responsibilities:

• To promote products and services on behalf of a company to attract customers and drive sales.
• Identifies business opportunities and proactively develop strategic account in any territories assigned.
• Responsible for growing revenue, increasing market share, and contributing to company growth and profitability within territories assigned.
• Visits existing and potential customers on a regular and planned basis to identify their clinical needs, discuss and promote our products to secure sales.
• Committed to learn new products as required and be excel in technical know-how of all products available.
• Cultivates and maintains good rapport with customer by providing support, information, and guidance.
• Ability to interact in a professional and courteous manner with health care practitioners ranging from nurses, surgeons, consultants, and key decision makers.
• Participate in case reviews – attend procedures in operating rooms of the hospital when needed.
• Organize and conduct training sessions – perform on-site and on-the-job training to assist healthcare professionals to become familiarized with the products. 
• Attends sales activities such as meetings, conferences, workshops, and seminars.
• Ensures and facilitates a smooth flow of communication within departments to avoid confusion.
• Contribute to the team in ensuring a good teamwork to achieve the given KPIs.
• Perform all other duties assigned.

Responsibilities:

• To promote products and services on behalf of a company to attract customers and drive sales.
• Identifies business opportunities and proactively develop strategic account primarily for central region including any territories assigned.
• Responsible for growing revenue, increasing market share and contributing to company growth and profitability within territories assigned.
• The position is a surgical sales role who provide technical training and assistance to the doctors and key personnel.
• Committed to learn new products as required and be excel in technical know-how of all products available.
• Cultivates and maintains good rapport with customer by providing support, information and guidance.
• Ability to interact in a professional and courteous manner with health care practitioners ranging from nurses, surgeons, consultants and key decision makers.
• Attends sales activities such as meetings, conferences, workshops and seminars.
• Ensures and facilitates a smooth flow of communication within departments to avoid confusion.
• Contribute to the team in ensuring a good teamwork to achieve the given KPIs.
• Perform all other duties assigned.

Responsibilities:

• Provide 1st level technical support to employees, diagnosing and resolving issues in a timely and efficient manner. 
• Maintain, update and diagnose on computer systems, printers, network, applications and other IT equipment.
• Install & configure computer systems, network and applications.
• Server/network performance monitoring, maintenance, patches and system backups.
• Coordinate with third parties or other internal IT resources whenever necessary to resolve issue.
• Access identity management of AD users account, access security and Office 365. 
• Manage user onboarding and offboarding. 
• Documentation relates to system configuration, user guide and processes.
• Procurement, inventory and records tracking of all IT assets, software license, subscription contract and warranty. 
• Assist on clinical application system integration onsite when required.
• Any other IT related tasks as assigned by the Reporting Manager.

Responsibilities:

• Delivery to customer.
• Liaise with customer to follow up customer order closely.
• Liaise with Sales team closely.
• Arranging just in time delivery.

Responsibilities:

• As Trainer to share and to understand all product knowledge of Cardiac division
• Develop and implement marketing strategies aligned with the company's overall goals and objectives.
• Oversee the development and implementation of brand strategies to enhance the company’s market presence and reputation.
• Plan, execute, and evaluate marketing campaigns across various channels.
• Work closely with the Business Unit to ensure that marketing strategies align with product development and launches.
• Manage the marketing budget, ensuring effective allocation of resources and monitoring ROI.
• Collaborate closely with internal teams, including Product Specialists, Sales, and Technicians, to ensure alignment of sales efforts with client needs and company objectives.
• Stay informed about industry trends, market developments, and competitor activities to identify new sales opportunities and maintain a competitive edge.
• Manage marketing tools for each product management for sales activities.
• Other related duties as assigned.

Responsibilities:

• Develop and implement sales strategies to achieve sales target.
• Build relationships with customers and healthcare professional.
• Educate customers on product benefits and usage.
• Monitor market trends and adapt sales strategies accordingly.
• Work with Product Specialist and Clinical team to ensure alignment with market needs.
• Involve in sales leadership and strategic planning.

Responsibilities:

• Develop and implement sales strategies to achieve sales target.
• Identify and build rapport with key stakeholders in healthcare sector.
• Provide product training and support to healthcare professionals.
• Analyze market trends and competitor activities to adjust strategies.
• Collaborate with Product Specialist and Clinical team to drive growth.
• Involve in sales leadership and strategic planning.

Responsibilities:

• Manage full spectrum of payroll activities for Indonesia, month end closing for compensation and benefit accounting, BPJS. Health/Manpower contribution, defined pension benefit plan, monthly and annual employment taxes.
• Responsible for verifying and computing monthly over time, deduction, and other remuneration.
• Calculating and processing monthly payroll and income tax PPH 21 accurately and in timely manner.
• Manage Statutory Financial Statement and Tax Authorities audits relating to payroll and employment tax processes.
• Maintain HR filing and employee database.
• Analyzing manpower cost.
• Coordinate with Business Unit Head on budgeting and forecasting of manpower.
• Incentive / commission scheme set up and calculation for payout.
• Preparing payroll, tax and other HR regular and yearly reporting.
• Lead business process streamlining and re-engineering of work efficiency, improve governance and controls.
• Position requires strong collaboration and communication, working with cross functional teams to provide expertise on payroll matters.
• Any other tasks / projects that may be assigned from time to time.

Responsibilities:

• As Trainer to share and to understand all product knowledge of Company
• Develop and implement marketing strategies aligned with the company's overall goals and objectives.
• Oversee the development and implementation of brand strategies to enhance the company’s market presence and reputation.
• Plan, execute, and evaluate marketing campaigns across various channels.
• Work closely with the Sales Manager to ensure that marketing strategies align with product development and launches.
• Manage the marketing budget, ensuring effective allocation of resources and monitoring ROI.
• Collaborate closely with internal teams, including Product Specialists, Sales, and Technicians, to ensure alignment of sales efforts with client needs and company objectives.
• Stay informed about industry trends, market developments, and competitor activities to identify new sales opportunities and maintain a competitive edge.
• Manage marketing tools for each product management for sales activities.
• Other related duties as assigned.

Responsibilities:

• Responsible for handling full spectrum of HR activities including budgeting, recruitment, payroll, company polices / procedures and manpower regulation application to meet overall organizational business objectives
• Responsible for company General Affairs (GA) operations including managing and maintaining company assets, licenses and legal documents, office administration, attend to internal and external needs to ensure company operations run smoothly
• Play a critical role in supporting and delivering HR Initiatives and recruitment gaps 
• Advisor to business units in relation to HR matters and manpower planning 
• Interpret and apply HR policies and principles and provide advice and resolutions in a timely and appropriate manner 
• Provide support in areas of change management and organization development
• Any other tasks/ projects that may be assigned from time to time 

Responsibilities:

• Will be responsible for partnering with Head of Leadership Global Team Singapore - focused on supporting the Education and Marketing Event Ophthalmology Team. In this unique role, will partner with leaders at top-tier health systems to conceptualize and develop Ophthalmology Team.
• Will be heavily involved with Partner with product leadership Singapore Team and other Clinical managers on product initiatives on the roadmap
• Collaborate with our client-facing teams to understand and validate new enhancement requests from clients
• Seek user feedback to uncover new needs, gain deeper insights into new requests, and solicit feedback on recently released enhancements
• Prioritize and document requirements for upcoming releases
• Ensuring technical solutions map back to solving a user problem or job
• Develop and document acceptance criteria for Marketing Event also education In Indonesia
• Be the expert and go-to person for your initiatives. Educate users and internal stakeholders on new features and enhancements, and create and/or contribute to relevant internal and external communications
• Communicative to help sales to create network and built relationship with hospital representative in related area
• Ensure consistent sales growth through identifying business opportunities and developing strategic accounts
• Technical assistance as needed to Product Specialist / sales team, distributor representatives and end users.

Responsibilities:

• Sales Target and able to mobile working
• Responsible for sales and marketing of products represented.
• Providing pre and post-sales product support.
• Organizing product demonstration & exhibitions.
• Market Survey on competitor’s activities.
• Identifies market potentials and develop strategic accounts.

Responsibilities:

• Responsible for sales and marketing of products represented.
• Providing pre and post-sales product support.
• Organizing product demonstration & exhibitions.
• Market Survey on competitor’s activities.
• Identifies market potentials and develop strategic accounts.
• Sales Target

Responsibilities:

• Provide general administrative and operational support to Operation Team
• Assist in daily distribution, logistic arrangement and inventory management
• Provide clerical support for record keeping purpose, such as data entry, scanning and filing etc
• Handling client’s enquiries, preparing quotations/tenders and follow up with customer complaints
• Coordinate with Sales Team and other parties to meet client request
• Perform any ad hoc duties as assigned

Responsibilities:

• Provide clinical support & trouble shooting of medical equipment to healthcare professionals
• Assist healthcare professionals to become familiarized with the medical equipment in terms of product’s features and usage
• Responsible for developing, building, and strengthening long-term collaborations including distributors and healthcare professionals
• Organize and conduct training to healthcare professionals toimprove the benefits derived from products and/or services
• Provide prompt response to product and service enquiries, andtake thorough follow-up actions on outstanding issues
• Communicate customer feedback on existing products and potential new product development to company

Responsibilities:

• Provide clinical support & trouble shooting of medical equipment to healthcare professionals
• Assist healthcare professionals to become familiarized with the medical equipment in terms of product features and usage
• Responsible for developing, building, and strengthening long-term collaborations including distributors and healthcare professionals
• Organize and conduct training to healthcare professionals toimprove the benefits derived from products and/or services
• Provide prompt response to product and service enquiries, andtake thorough follow-up actions on outstanding issues
• Communicate customer feedback on existing products and potential new product development to company

Responsibilities:

• Provide clinical support & trouble shooting of medical equipment to healthcare professionals
• Assist healthcare professionals to become familiarized with the medical equipment in terms of product features and usage
• Responsible for developing, building, and strengthening long-term collaborations including distributors and healthcare professionals
• Organize and conduct training to healthcare professionals to improve the benefits derived from products and/or services
• Provide prompt response to product and service enquiries, and take thorough follow-up actions on outstanding issues
• Communicate customer feedback on existing products and potential new product development to company